The 5 Whys Root Cause Analysis Technique: A Deep Dive
2025-11-01
Explores the 5 Whys root cause analysis method, detailing its ITSM applications, benefits, and limitations, with practical examples and references for effective problem management.
Is the CCNA Still Worth It in Today’s IT Industry?
2025-10-18
As a UMGC professor teaching CCNA prep (CMIT 351), I explore whether the Cisco CCNA remains valuable in today’s IT industry. With research data and job-market insights, this article shows how CCNA still provides a strong networking foundation and serves as a stepping stone to careers in cloud, cybersecurity, automation, and advanced infrastructure.
VMware’s Virtualization Empire: Rise, Upheaval, and What Comes Next
2025-10-15
VMware revolutionized IT with x86 virtualization and became the industry standard. After Broadcom’s $61B takeover, licensing shifts and soaring costs sparked lawsuits, backlash, and rising competition from Microsoft, Nutanix, open-source KVM, and cloud providers. Enterprises now face a costly choice: stay locked in or prepare for migration and modernization.
The Holistic Scope of IT Asset Management: Unifying Hardware, Software, Cloud, Information, and SACM Domains
2025-10-11
IT Asset Management (ITAM) integrates Hardware, Software, Cloud, Information, and Service Asset & Configuration Management into a unified framework. Together, these domains ensure governance, compliance, cost control, and alignment of IT assets with business goals across their lifecycles.